If you are a first time user of University Federal Credit Union’s Online Account Access you must obtain your initial password from UFCU.

Your ATM or debit card will arrive in 7-10 business days after they have been ordered. The PIN number will arrive separately.

When you receive your card and PIN, you will need to activate the card by calling the number on the front of the card (1-866-985-2273) from your home phone and following the instructions. You will be allowed to change the PIN at the time of activation.

To report your ATM or debit card lost or stolen call 1-800-535-8440.

Use the Money Pass ATM Locator to withdraw funds at no cost to you.

Your Visa credit card will arrive in 7-10 business days after it is ordered. The PIN for your Visa Credit Card will arrive separately.

When swiping your card at a merchant you may be asked to select Credit or Debit.

• If you choose Credit, you will be required to sign (based on the dollar amount) and the exact amount of the purchase will be deducted from your account.
• If you choose Debit, you will be required to enter your PIN number and are able to receive cash back from the transaction if you choose.